Delivery Information

We aim to deliver your order as quickly and securely as possible using Royal Mail as our trusted delivery partner.

Dispatch Times

All orders are typically dispatched within 1–2 business days from the date of purchase. Orders placed on weekends or public holidays will be processed on the next working day.

Delivery Options & Timeframes

We offer the following Royal Mail delivery services:

Royal Mail 2nd Class (Standard Delivery):
Estimated delivery within 2–4 working days after dispatch.
Royal Mail 1st Class (Express Delivery):
Estimated delivery within 1–2 working days after dispatch.
Royal Mail Tracked 24 / 48 (If applicable):
Fully tracked service with SMS/email updates.
Please note that delivery times are estimates provided by Royal Mail and are not guaranteed. Delays may occur due to seasonal demand, postal strikes, or other unforeseen circumstances.

Tracking Information

If you selected a tracked service at checkout, you will receive your tracking number via email once your order has been dispatched.

Delivery Address Accuracy

Please ensure that all delivery details are correct at the time of ordering. We cannot be held responsible for delays or losses due to incorrect or incomplete address information.

Undelivered or Lost Items

If your order hasn’t arrived within 7 working days of dispatch (UK only), please contact us and we will investigate with Royal Mail. Lost items will be replaced or refunded in accordance with Royal Mail’s compensation policies.

Delivery Information